Cookie Policy

This is the Cookie Policy for Olivia is Online Limited, accessible from oliviaisonline.com

Our Privacy Policy explains our principles when it comes to the collection, processing, and storage of your information. This policy specifically explains how we, our partners, and users of our services deploy cookies, as well as the options you have to control them.

What are cookies?

As is common practice with almost all professional websites this site uses cookies, which are are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”). Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.

How we use cookies

We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (clicking the “like” or “follow” button on a post, for example). Many of the cookies we use are only set if you are a registered user (so you don’t have to log in every time, for example), while others are set whenever you visit our websites, irrespective of whether you have an account. For more information on the choices you have about the cookies we use, please see the Controlling Cookies section below.

Account related cookies include

  • If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
  • Login related cookies -We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
  • Email newsletters related cookies- This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
  • Orders processing related cookies – This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
  • Surveys related cookies- From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
  • Forms related cookies- When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
  • Site preferences cookies- In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
    For more information on Google Analytics cookies, see the official Google Analytics page.
  • Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
  • As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
  • The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.
    For more information on Google AdSense see the official Google AdSense privacy FAQ.
  • We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.
  • Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {List the social networks whose features you have integrated with your site?:12}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

 

Types of Cookie

The table below explains the types of cookies we use on our websites and why we use them.

Category of cookiesWhy we use these cookies
RequiredThese cookies are essential for our websites and services to perform basic functions and are necessary for us to operate certain features. These include those required to allow registered users to authenticate and perform account-related functions, store preferences set by users such as account name, language, and location, and ensure our services are operating properly.
Analytics and PerformanceThese cookies allow us to optimize performance by collecting information on how users interact with our websites, including which pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them.
AdvertisingThese cookies are set by us and our advertising partners to provide you with relevant content and to understand that content’s effectiveness. They may be used to collect information about your online activities over time and across different websites to predict your preferences and to display more relevant advertisements to you. These cookies also allow a profile to be built about you and your interests and enable personalized ads to be shown to you based on your profile.

 

Examples

Below are examples of the cookies set, with explanations of their purpose.  Please note that this is not an exhaustive list, but rather aims to be representative. Information about cookies that may be set by third parties, such as our ads partners, is below. 

Required

CookiePurpose
__ssidFor processing payment and to aid in fraud detection.
__stripe_sid / __stripe_midFor processing payment and to aid in fraud detection.
_longreads_prod_newAuthentication for Longreads.com Member accounts. Only active when logged in, on *.longreads.com domains.
akm_mobileStores whether a user has chosen to view the mobile version of a website.
botdlangUsed to track the language a user has selected to view popular blogs in.
country_codeUsed in order to determine whether or not the cookie banner should be shown. Set immediately on page load and retained for 6 hours to remember the visitor’s country.
csrftokenPython/Ajax security cookie used on accounts.longreads.com.
forterTokenFor processing payment and to aid in fraud detection.
landingpage_currencyDefines the currency displayed in WordPress.com landing pages.
pd_dashboardRecords last used folder in Polldaddy dashboard so it can be reopened upon user’s next visit.
PD_USER_AUTHLogin cookie used to identify Polldaddy user.
sensitive_pixel_optionRemembers the state of visitor acceptance to the cookie banner. Only set when the visitor clicks Accept.
twostep_authSet when the user is logged in using two factor authentication.
wordpress_logged_in*Checks whether or not the current visitor is a logged in WordPress.com user.
wordpress_test_cookieChecks if cookies are enabled to provide appropriate user experience.
wp-settings-{user_id}Persists a user’s wp-admin configuration.
wp_sharing_{id}Tracks whether or not a user has already performed an action.

Analytics and Performance

CookiePurpose
__pdvtUsed in log of Polldaddy survey data to aid in debugging customer problems
_hjIncludedInSample 
mp_6d7c50ad560e01715a871a117a2fbd90_mixpanel 
optimizelyBuckets 
optimizelyEndUserId 
__hstc 
hubspotutk 
optimizelySegmentsGathers information that helps us understand how visitors interact with our websites, which allows us to create a better visitor experience.
abUsed for “AB testing” of new features.
nux_flow_nameIdentifies which user signup flow was shown to the user.
tk_ni / tk_ai / tk_qsGathers information for our own, first party analytics tool about how our services are used. A collection of internal metrics for user activity, used to improve user experience.
wp-affiliate-trackerRemembers the ID of the affiliate that referred the current user to WordPress.com
utma / utmb / utmc / utmt / utmz / ga / gat / gidGoogle Analytics. Gathers information that helps us understand how visitors interact with our websites, which allow us to create a better experience for our visitors. Our users may also implement Google Analytics on their own websites.

Advertising

CookiePurpose
adsTracks if a visitor has clicked an ad before.
lr_nwCounts and tracks pageviews on Longreads.com. Used to determine whether or not to show our Membership popup message.
wordpress_eliReduces the display of ads for repeat visitors.

Reduces the display of ads for repeat visitors.

Please also see the section below on third party advertisements that you may see on our sites or sites that use our services.

Advertisements from Third Parties 

We may show ads on some of our sites. We may operate our ads program in partnership with third party vendors. As part of the operation of our ads program, we may use cookies to collect certain information. Advertising cookies enable us and our partners to serve ads and to personalize those ads based on information like visits to our sites and other sites on the Internet. Below is a representative list of our advertising program partners, along with information on the cookies that that each partner sets. The partners we work with change from time to time, and this is not an exhaustive list. Your choices to control cookies related to our ads program are described below.

PartnerCookie Info
33acrosshttps://33across.com/privacy-policy/ and https://optout.33across.com
AdMixerhttps://admixer.net/privacy
ADYOULIKEhttps://www.adyoulike.com/privacy_policy.php
Amazonhttps://www.amazon.co.uk/gp/help/customer/display.html/ref=footer_iba?ie=UTF8&nodeId=201909150
AppNexushttps://www.appnexus.com/en/company/cookie-policy
BidSwitchhttp://www.bidswitch.com/cookie-statement/
Criteohttps://www.criteo.com/privacy/
EMX Digitalhttps://enginemediaexchange.com/privacy/
Google (AdSense, DoubleClick Ad Exchange “AdX”)https://policies.google.com/technologies/ads
Index Exchangehttps://www.indexexchange.com/privacy/
LKQDhttps://www.lotame.com/about-lotame/privacy/
Media.nethttps://www.media.net/privacy-policy
OATHhttps://policies.oath.com/us/en/oath/privacy/topics/cookies/index.html
OpenXhttps://www.openx.com/legal/privacy-policy/
Polymorphhttps://getpolymorph.com/privacy-policy/
PowerInBoxhttps://powerinbox.com/privacy-policy/
Pubmatichttps://pubmatic.com/legal/website-cookie-policy/
Rubiconhttps://rubiconproject.com/privacy/consumer-online-profile-and-opt-out/
Skimlinkshttps://skimlinks.com/user-cookies and https://skimlinks.com/privacy-policy
Sonobihttps://sonobi.com/privacy-policy/
Teadshttps://www.teads.tv/privacy-policy/
TripleLifthttps://triplelift.com/privacy/

Jetpack 

Below are examples of the cookies set for visitors to sites with the Jetpack plugin installed. For more details on the cookies set for administrators, please see https://jetpack.com/support/cookies/.

Jetpack Comments

Cookie NamePurpose
comment_author_{HASH}Remembers the value entered into the comment form’s name field. Specific to the site from which it is set. This cookie mirrors one set by the core WordPress software for commenting purposes.
comment_author_email_{HASH}Remembers the value entered into the comment form’s email field. Specific to the site from which it is set. This cookie mirrors one set by the core WordPress software for commenting purposes.
comment_author_url_{HASH}Remembers the value entered into the comment form’s URL field. Specific to the site from which it is set. This cookie mirrors one set by the core WordPress software for commenting purposes

Mobile Theme

Cookie NamePurpose
akm_mobileRemembers whether or not a user wishes to view the mobile version of a site.

Subscriptions

Cookie NamePurpose
jetpack_comments_subscribe_{HASH}Remembers the state of the post and comment subscription checkboxes.
jetpack_blog_subscribe_{HASH}Remembers the state of the post and comment subscription checkboxes.

EU Cookie Law Banner

Cookie NamePurpose
eucookielawRemembers the state of visitor acceptance to the EU Cookie Law banner.

Please note that this section is not intended to be exhaustive, but rather aims to be representative, and that we may set additional cookies (such as Google Analytics), depending on the features we have chosen to enable or the plugins we have installed.

Controlling Cookies

Visitors may wish to restrict the use of cookies or completely prevent them from being set. Most browsers provide for ways to control cookie behaviour such as the length of time they are stored – either through built-in functionality or by utilizing third party plugins. If you disable cookies, please be aware that some of the features of our service may not function correctly. To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on your choices regarding use of your web browsing activity for interest-based advertising visit youronlinechoices.eu (EU based) or optout.aboutads.info (US based). These links are being provided as a convenience and for informational purposes only, they do not constitute an endorsement or an approval by Olivia is Online Limited of any of the products, services or opinion of the corporation, company or individual. Olivia is Online Limited and its individuals bears no responsibility for the accuracy, legality or content of external sites or for subsequent links.

On a mobile device, you may also be to adjust your settings to limit tracking.

Some analytics services we use, which place their own cookies or web tags on your browser, offer their own opt out choices. For example, you can opt out of Google Analytics by installing Google’s opt-out browser add-on, from Hotjar by using the Do Not Track header, and from Nielsen by clicking the opt out link found within Nielsen’s Privacy Statement.

Consent for Advertising Cookies on Our Sites

You may see a “cookie banner” on our websites and dashboards. This allows you to opt out of non essential cookies We’ll display the banner to you periodically, just in case you change your mind.

Once again links provided are being provided as a convenience and for informational purposes only, they do not constitute an endorsement or an approval by Olivia is Online Limited of any of the products, services or opinion of the corporation, company or individual. Olivia is Online Limited and its individuals bears no responsibility for the accuracy, legality or content of external sites or for subsequent links.

Contact Us

If you have any questions about our use of cookies, you can find the most relevant contact details in our Privacy Policy.

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